E03 – Plan improvements

This is a draft of the manual for review. If you have any comments, please email them to info@omimo.org. Please check back for the final version.

What

In this activity, you use all the information and especially the satisfaction evaluations to decide how you can manage the program better in the next cycle.

Why

The way you use P4.express should match your environment. However, minimalist methodologies, such as P4.express, don’t need to be tailored upfront, but it’s best to tailor them gradually and based on feedback. This activity is where you gradually decide how to tailor the method.

Who

The program manager is responsible for carrying out this activity.

How

Have a workshop with the solution ideation team and project managers who work in the program. Provide them with the results of the satisfaction evaluation and performance measurements, and facilitate a session for them to come up with and suggest improvements.

Record the improvement plans in the Follow-Up Register and appoint custodians to them.