T4 – Resilience


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The review stage ends on 2025-11-01.

Good leaders must safeguard themselves and the people around them. However, any reasonable level of safeguarding leaves some amount of potential threat. In other words, bad things happen, and when they do, you, your team, and your organization must be strong enough to get over them.

Personal resilience

This category of the Compass has more behaviors related to the leader themself than any other category. The reason is that it’s much easier for a resilient leader to be ethical and positive toward people around them.

Firefighting

Some leaders don’t spend enough effort improving their resilience because they’re too busy reacting to day-to-day problems. The key here is that when you don’t invest in improving resilience and safeguarding, you’ll have more immediate issues to deal with. Don’t let yourself get trapped in such a vicious cycle.

Behaviors

The following are the key behaviors a leader should have in the resilience category:

  1. You build and maintain a strong, positive professional reputation.
  2. You build effective relationships with people who work in your field and industry.
  3. You don’t limit yourself to your official responsibilities but also volunteer to do things that make sense to you.
  4. You develop your mental strength to overcome emotional challenges.
  5. You invest primarily in gaining capabilities that remain relevant despite changes in technology, market, and preferences.
  6. You manage your work and life in such a way that you can overcome financial issues without any serious difficulty.
  7. You take care of your physical health to ensure you’ll work and enjoy life for a long time.
  8. You ensure the knowledge and skills of team members are such that work can continue if one or a few team members become unavailable.
  9. You ensure that there’s enough reserve (time, money, etc.) in the implementation of any solution to cover its unknown unknowns.
  10. You always have an alternative plan for when the primary plan doesn’t work.
  11. You ensure that there’s an effective versioning and backup system for the information you and your teams create.
  12. You ensure there’s enough redundancy for the critical technologies the team uses.
  13. You know who to go to when you need niche services.
  14. You ensure that solutions are diversified so that they are not subject to the same risks.
  15. You reduce the complexity of solutions when possible and justifiable.